With advancements in technology, smartphones are now becoming more and more powerful, and with that, their cost is also increasing. However, despite increasing costs, the after-sales service for the phones still remains more or less the as it always has been. But Samsung is now looking to change that.
The South Korea-based technology giant has partnered with Best Buy. As a part of this, starting from 26th October, more than 100 Best Buy stores across the US will begin offering Galaxy S series and Galaxy Note series repairs. Following that, early next month, those same locations will start repairing Samsung’s Galaxy Z series foldable smartphones.
The Best Buy stores will be able to help the users with front and back screen replacements, battery swaps as well as port and camera repairs. Best Buy’s Geek Squad will complete the repairs with parts and training provided by Samsung, says the company.
With this, Samsung is expanding its repair footprints across the country. These new 100 Best Buy locations are in addition to more than 550 in-person authorized care locations the company already has in place across the US.
However, it’s noteworthy that the newly added locations aren’t for budget customers, as the users of the Galaxy A-series smartphones. Nonetheless, this is a good move from Samsung that seems like a step forward in the direction to make it earlier for the customers to get their devices repaired.